Effective as of November 11, 2015.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of notice on our home page.
2. Types of Information Collected and Uses of Collected Information
We collect two types of information about our Sites Users: Personally Identifiable Information and Non-Personally Identifiable Information.
Personally Identifiable Information. Personally Identifiable Information is information that identifies a specific End User. When you engage in certain activities on the Sites, such as redeeming an energy efficiency rebate, creating an account or ordering a product or service from us or our partners through the Sites (an “Identification Activity”), we may ask you to provide certain information about yourself. It is optional for you to engage in an Identification Activity. If you elect to engage in an Identification Activity, however, we may ask you to provide us with certain personal information about yourself, such as your first and last name, mailing address (including zip code), email address, or utility account number. Depending on the activity, some of the information we ask you to provide is identified as mandatory and some is identified as voluntary. If you do not provide the mandatory information for a particular activity that requires it, you will not be permitted to engage in that activity.
We do not share Personally Identifiable Information (PII) with third parties except:
1) As part of an energy efficiency incentive redemption which you have chosen
Non-Personally Identifiable Information. Non-Personally Identifiable Information is information that does not identify a specific End User. This type of information may include things like the Uniform Resource Locator (“URL”) of the Sites you visited before coming to our Site, the URL of the Sites you visit after leaving our Site, the type of browser you are using and your Internet Protocol (“IP”) address. We, and/or our authorized Third Party Service Providers and Advertisers, may automatically collect this information when you visit our Sites through the use of electronic tools like Cookies and Web beacons or Pixel tags.
We use Non-Personally Identifiable Information to troubleshoot, administer the Site, analyze trends, gather demographic information, comply with applicable law, and cooperate with law enforcement activities. We may also share this information with our authorized Third Party Service Providers and Advertisers to measure the overall effectiveness of our online advertising, content, and programming.
This website uses Google Analytics and the Demographics and Interest Reporting feature to help analyze how users use the site. The tool uses “cookies,” which are text files placed on your computer, to collect standard Internet log information and visitor behavior information in an anonymous form. The information generated by the cookie about your use of the website (including IP address) is transmitted to Google. This information is then used to evaluate visitors’ use of the website and to compile statistical reports on website activity. Google provides the means to opt out of Google Analytics here.
We (or our suppliers) also use several common tracking tools. We use these tools to collect usage and demographic information about you over time and across different web sites when you use our Platforms. We also have third parties (e.g. advertisers) that collect personal information this way. Tools we use may include browser cookies. Your browser will store these cookies on your computer in a small file.
We and our advertising partners may also use web beacons (single pixel GIF images). These web beacons are placed in the code of a Web page.
By using this platform, you give us your free, unambiguous and informed consent to the use of any of the cookies and tracking tools mentioned in this policy. Your browser may give you the ability to control cookies. How to do this varies from browser to browser. You should view the Help menu on the browser you use for further information.
Further Information about Cookies
The Interactive Advertising Bureau (IAB) is an industry body that develops standards and guidelines to support online business processes. It has produced a series of web pages that explain how cookies work and how they can be managed at www.allaboutcookies.org.
3. Tracking Tools
We use tracking tools for the following purposes:
- To track new visitors to the site.
- To help us recognize your browser as a previous visitor. This includes saving and remembering preferences that may have been set while your browser was visiting the site, such as Zip Code.
- To work with online advertising companies to display energy-efficiency related advertising on platforms that you visit. We may also obtain information about your browsing history from our business partners. To learn more about targeted advertising and how you can opt-out of this type of advertisement, we recommend that you visit www.aboutads.info/choices.
We will never (and will not allow any third party to) use the statistical analytics tool to track or to collect any Personally Identifiable Information (PII) of visitors to our site. Google will not associate your IP address with any other data held by Google. Neither we nor Google will link, or seek to link, an IP address with the identity of a computer user. We will not associate any data gathered from these Sites with any Personally Identifiable Information from any source, unless you explicitly submit that information via a fill-in form on our website.
4. Use of Your Email Address
These Sites collects your email address solely for the purpose of communicating with you about rebates or incentives and alerting you to other opportunities for achieving energy efficiency through the program sponsoring this site. By sharing your email address you are opting in to that limited use. We will not share your email address with any parties not directly engaged with this program or the incentive redemption process. You can opt out of receiving emails from this program by requesting to be removed on our support page.
5. Opting In for Online Rebates
By choosing one of the online rebate redemption offers, you are opting into the policies and practices of a third-party provider of prepaid Visa cards or debit deposits. We have chosen providers with high standards for security and privacy. If you have any concerns about those standards, we recommend that you read the providers’ policies before redeeming your incentive.
6. Notice of Privacy Rights to California Residents
California law requires that we provide you with a summary of your privacy rights under the California Online Privacy Protection Act (the “Act”) and the California Business and Professions Code. As required by the Act, we will provide you with the categories of Personally Identifiable Information that we collect through the Sites and the categories of third party persons or entities with whom such Personally Identifiable Information may be shared for direct marketing purposes at your request. California law requires us to inform you, at your request, (1) the categories of Personally Identifiable Information we collect and what third parties we share that information with; (2) the names and addresses of those third parties; and (3) examples of the products marketed by those companies. The Act further requires us to allow you to control who you do not want us to share that information with. To obtain this information, please send a request by email or standard mail to the address found below. When contacting us, please indicate your name, address, email address, and what Personally Identifiable Information you do not want us to share with Affiliated Businesses or Marketing Partners. The request should be sent to the attention of our legal department, and labeled “California Customer Choice Notice.” Please allow 30 days for a response. Also, please note that there is no charge for controlling the sharing of your Personally Identifiable Information or requesting this notice.
7. Updating and Correcting Information
We believe that you should have the ability to access and edit the Personally Identifiable Information you provide us. You may change any of your Personally Identifiable Information by logging into your account and accessing the "my account" section of the site, sending us an email at firstname.lastname@example.org. Please indicate your name, address and email address, and what information you would like to update when you contact us.
We encourage you to promptly update your Personally Identifiable Information if it changes. You may ask to have the information on your account deleted or removed; however, because we keep track of past transactions, you cannot delete information associated with past transactions on the Site. In addition, in may be impossible for us to completely delete all of your information because we periodically backup information.
8. Security of Information
We take security seriously and take numerous precautions to protect the security of Personally Identifiable Information. You can access your Personally Identifiable Information on our Sites through a password and your email address. This password is encrypted. We recommend that you do not share your password with anyone. In addition, your Personally Identifiable Information resides on a secure server that only selected personnel and contractors have access to. We encrypt certain sensitive information using Secure Socket Layer (SSL) technology to ensure that your Personally Identifiable Information is safe as it is transmitted to us.
Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we employ commercially reasonable security measures to protect data and seek to partner with companies which do the same, we cannot guarantee the security of any information transmitted to or from the Site, and are not responsible for the actions of any third parties that may receive any such information.
9. Miscellaneous Privacy Issues
Children. Minors under the age of 13 may not use the Site, and minors between the ages of 13 and 18 may only use the Sites with the consent of their parent or legal guardian. We do not knowingly collect personal information from anyone under the age of 18, and no part of the Sites is designed to attract anyone under the age of 18. Enervee does not sell products for purchase by children. In certain instances, we sell children's products for purchase by adults.
Public Areas. We may provide areas on our Sites where you can publicly post information about yourself, can communicate with others such as discussion boards or blogs, or can review products, merchants, and submit media content. This information may be accessible by other consumers and companies and may appear on other Sites or web searches, and therefore this information could be read, collected, and used by others. For example, if you post your email address along with a public product review, you may receive unsolicited messages. We have no control over who reads your postings or what other users may do with the information you voluntarily post, so please use caution when posting any personal information. We do obtain consent from our users to post their name along with their reviews.
10. Contacting Us
Whether you’re a new or loyal customer, merchant, utility provider, marketer, publisher, media member or job seeker we’d like to stay connected and want to hear from you!Enervee Corporation
2100 Abbott Kinney Blvd
Venice, California 90291
Customer Service Inquiries